Community Operation Specialist(WFO)

Bengaluru, Karnataka, India | Business Operations | Contract


About Us:

At Vahan, we’re helping 300M+ blue-collar workers in India find jobs. Over time, we want to become the center of all money and financial needs for blue-collar workers and will thus expand to use cases in financial services and upskilling. We’re a Y Combinator company that is backed by marquee investors such as Khosla Ventures, Founders Fund, and Airtel. Several executives from Google and Flipkart are also investors in the company. 

Job Overview: Onboard the shortlisted candidates via calls/emails by explaining the objectives & next step procedures.  

Job Description: 

  • Conducting telephonic briefing of the shortlisted candidates (majorly blue-collar workforce) in accordance with the guidelines mentioned in the SOP 
  • Explain objectives & next step procedures to shortlisted candidates (majorly blue-collar workforce)
  • Compile, record  &  code  results  and  data  from  briefing  using  specified documents given
  • Conducting feedback, engagement & support calls with the shortlisted candidates


  • Candidates with min 6 months - 1 yr of experience in the telecommunication field will be preferred. Freshers with excellent communication skills & a zeal to excel in this role can apply too
  • Must have a laptop 
  • Must have a decent internet connection & use of personal sim for calling ( bills would be reimbursed).