About Us

At Vahan, we are building the first AI-powered recruitment marketplace for India’s 300 million-strong blue-collar workforce. Backed by leading investors like Khosla Ventures, Y Combinator, and Airtel, our vision is to become the go-to platform for blue-collar professionals, empowering them with economic opportunities, tools, and support to thrive.

We partner with some of India’s most recognized names such as Swiggy, Zomato, Rapido, and Zepto, and are committed to transforming lives at scale.

Role Overview

As a Channel Development Executive, you’ll play a mission-critical role in shaping the success of newly onboarded Vahan Leaders (VLs). You will be their coach, troubleshooter, and growth partner—guiding them from early-stage performance (50 First Order Delivery) toward maturity (150 First Order Delivery and beyond). Through structured support, on-ground interventions, and performance-driven nudges, you'll help unlock their long-term potential while contributing directly to Vahan’s marketplace growth.

What You’ll Be Doing

• Accelerating Transition: Accelerate transition for relatively new VLs from 50FODs a month to 150FODs. 

• Vendor Handholding: Act as a trusted partner to newly acquired VLs, guiding them through platform’s best practices, incentive structures, clients’ processes, and performance levers.

• Performance Tracking: Monitor VLs delivery milestones, flagging drop-offs early, and proactively intervening to sustain and grow performance up to 150 FODs. This would involve keeping a track of VL’s lead source, TC alignment and spread, and overall placements. 

• Issue Resolution: Troubleshoot day-to-day queries and resolve blockers in real time largely through on-ground visits and wherever needed - remote support.

• Process Familiarity & Upskilling: Drive basic operational and behavioral training via 1:1 or group interventions (digital or physical) to strengthen retention.

• Data-Driven Nudges: Leverage internal dashboards and performance data to identify struggling vendors and execute targeted nudges.

• Feedback Loop: Collect and channel ground-level VL feedback to Head of Nursery POD and the respective Cluster Head. 

What we expect from You:

• Comfortable with extensive field travel (up to 70–80%) within the assigned city or region for on-ground partner engagement and support.

• Take complete ownership of the assigned vendor portfolio and ensure smooth graduation from 50 to 150 FODs by solving operational gaps and maximizing engagement.

• Maintain structured documentation of each VL’s journey, key interactions, and action plans using internal CRM tools and Google Suite.

• Collaborate closely with Cluster Leads and Central Operations to align vendor strategy and execution.

• This role offers a steep learning curve and the opportunity to transition into Cluster management, Planning, or Strategic Ops based on performance.

You’ll Thrive in This Role If You:

• Have 1–3 years of experience in field operations, channel management, customer success, or community engagement.

• Are empathetic and approachable, able to build rapport quickly with blue-collar workers.

• Enjoy up-skilling and mentoring, especially with first-time platform users.

• Have strong problem-solving skills and the ability to think on your feet.

• Are data-conscious and comfortable using simple tools (Excel, G-Suite, dashboards) to track performance and insights.

• Are fluent in the local language relevant to your geography, besides English and Hindi.

• Are a self-starter and love being on the ground, building something from scratch.
  
  

Why Join Us?

• Make a real impact by empowering India’s informal workforce during their most critical growth phase.

• Work with a mission-driven team that’s passionate about solving deep-rooted challenges.

• Enjoy benefits like wellness leaves, comprehensive medical insurance, and competitive pay.
  
  

Join us and help shape the future of work—one vendor at a time.